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RK Group Open Enrollment Engagement Report

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Y O U R2 0 2 3 O P E N E N R O L L M E N TE N G A G E M E N T R E P O R T

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M E M B E R E N G A G E M E N T R E P O R TY O U R B E N E F I T H U B• Cuts down on paper• Is more mobile-friendly and interactive• A concise version of a typical 20-30 page wellness material with the help of links andDigital Bookshelves to keep your team the most up-to-date and informed of theirbenefits package and company news• Keeps a hybrid workforce in mind.M E M B E R E N G A G E M E N TO V E R V I E WSCOPEthe most looked-at pages, the time spent on each pagethe type of device that readers are looking at the material ontime spent looking at the materialemployee engagement with new resources including Decision DocOpen Enrollment Engagement Metrics Include:This report serves as recently pulled data from your newsletter and how your team isengaging with the material. This will help us have a better conversation regardingworkforce strategy as your OneDigital team, to better serve you and your employee'sexperience.

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EMPLOYEES REPORT not opening paper guides, or deliverablesmuchless reading and understanding the content.80%EMPLOYEES REPORTreading about benefits is complicated, long,and even stressful.67%COST PER DISENGAGED EMPLOYEEOn average cost per year$17,000

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It's right at the top of the page, below the date selector. It contains some of the mostimportant KPIs regarding a flipbook's performance.Impressions - it shows how many times a flipbook has been accessed either through thedirect link or through an embed. This number will always be higher than the number of viewsbecause every view starts as an impressionViews - it shows how many times someone has interacted with or expressed an interest inthe flipbook by spending more than 5 seconds on the page. So views are triggered everytime someone spends some time with the flipbook or when they start clicking on links,navigating to other pages, etc. Both views and impressions are not unique per viewer. If Icheck a flipbook 5 times today it will count as 5 impressions and 5 views (if every time Iaccess the flipbook I also interact with it)Average time spent - metric that reports the average amount of time users spend on yourflipbook, expressed in seconds. To calculate your average time spent duration, our systemwould add together the duration of each visit and divide the sum (seconds) by the numberof visits to get the average time spent.Downloads - this shows how many times your readers have downloaded the flipbook in PDFformat. By default, this option is not activated in the flipbook player. If you want to make aflipbook available for download for your readers, make sure you activate the option inCustomize. If you download the flipbook yourself using other download methods from yourdashboard, those actions will not count and will not appear in this report.SUMMARY REPORTJUNE 2023 FOCUS:Open Enrollment

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Most Engaged Day: June 9, 2023 (70 impressions)Most Clicked on Link: Health & Wellness Spotlight for OE (206 clicks)Top 5 Most Visited Buttons:Open enrollment Video Trailer (118 clicks)401k page (24 clicks) Work Perks ( 17 clicks)ADP button (16 clicks)RK celebrations ( 15 clicks) RK CONNECT ENGAGEMENTDesktop121Mobile97Tablet1

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BENEFIT GUIDE ENGAGEMENTE N G L I S H B E N E F I T G U I D ES P A N I S H B E N E F I T G U I D E

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NEW PROGRAM ENGAGEMENT5 9 R E P O R T S G E N E R A T E D 4 5 U N I Q U E E N G A G E M E N T SU N I V E R S A L L I F E I N S U R A N C E447 (82%) Employees met with a Benefits Counselor 214 (48%) of employees elected to enroll in a policy, 24 elected to cover at least one dependent The average policy amount elected was $50,000

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Enrollment by TierPre EnrollmentPost EnrollmentEmployee Only277285Employee + Spouse75Employee + Child(ren)1018Employee + Family76MEDICAL ENROLLMENT RESULTSImpact: Overall medical enrollment increased by 4%Employees enrolling children increased by 80%Enrollment by PlanPre EnrollmentPost EnrollmentPlan 13051Plan 2162165Plan 310998Actions: Offer Long Term Disability to Non-Management employees enrolling in medicalIncrease company contribution towards child medical coverageIncrease company contribution towards Plan 1

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ENGAGEMENT & COMMUNICATIONS Metrics + Strategy Support brought to you by: YOUR ENGAGEMENT TEAM: Emily Tuckeretucker@onedigital.com210-587-6702 | San Antonio, TXSchedule a Meeting Jess AlanisJalanis@onedigital.com Jessica Roncijronci@onedigital.com