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Don’t forget this travel essential!Pack your worldwide emergency travel assistance phone number and leave travel worries at home.If you experienced a medical emergency while traveling, would you know whom to call? Whenever you travel 100 miles or more from home — to another country or just another city — be sure to pack your worldwide emergency travel assistance phone number. Travel assistance speaks your language, helping you locate hospitals, embassies and other “unexpected” travel destinations. Add the number to your cell phone contacts, so it’s always close at hand. Just one phone call connects you and your family to medical and other important services 24 hours a day.Use your travel assistance phone number to access: • Hospital admission assistance* • Emergency medical evacuation • Prescription replacement assistance • Transportation for a friend or family member to join a hospitalized patient • Care and transport of unattended minor children • Assistance with the return of a vehicle • Emergency message services • Critical care monitoring • Emergency trauma counseling • Referrals to Western-trained, English-speaking medical providers • Legal and interpreter referrals • Passport replacement assistanceWhether traveling for business or pleasure, one phone call connects you to: • Multilingual, medically certified crisis management professionals • A state-of-the-art global response operations center • Qualified medical providers around the worldWith the Assist America Mobile App, you can: • Call Assist America’s Operation Center from anywhere in the world with the touch of a button. • Access pre-trip information and country guides. • Search for local pharmacies (U.S. only). • Download a membership card. • View a list of services. • Search for the nearest U.S. embassy. • Read Assist Alerts.Download and activate the app today from the Apple® App Store or Google PlayTM.Reference Number: 01-AA-UN-762490

24/7 services anywhere in the worldUnum travel assistance services are provided by Assist America, Inc., a leading provider of global emergency assistance services through employee benefit plans. Assist America’s medically certified personnel are ready to help 24 hours a day, 365 days a year, and can connect you with pre-qualified, English-speaking and Western-trained medical providers anywhere in the world.You can access travel assistance services through the phone number on your travel assistance wallet card. If you have misplaced your card, contact your human resources department and ask for a replacement. If you need travel assistance anywhere in the world, contact us day or night.Within the U.S. 1-800-872-1414Outside the U.S. (U.S. access code) +609-986-1234Via e-mail: medservices@assistamerica.comWhether traveling for business or pleasure, one phone call connects you to: • Multilingual, medically certified crisis management professionals • A state-of-the-art global response operations center • Qualified medical providers around the worldTravel assistance FAQsWhich countries can I travel to?Assist America’s services have no geographical exclusions. Its worldwide network stands ready to help wherever your travels take you.Is my family covered?Your spouse and dependent children up to age 19 (or the age specified by your medical plan) are covered.** Are pre-existing conditions excluded?No. Whether your medical emergency is the result of a new or pre-existing condition, Assist America’s trained representatives will help you find qualified medical care and facilities.What about sports-related injuries?Whether you’ve been involved in recreational or extreme sporting, worldwide emergency travel assistance will provide support for all your medical needs.Who pays for the services I use if I have a travel emergency? Assist America arranges and pays for 100% of the services the company provides, with no caps or charge-backs to either you or your employer. But you must call Assist America first — you can’t be reimbursed for services you arrange on your own.*Apple is a registered trademark of Apple Inc. Google Play is a trademark of Google LLC.* Hospital admission is coordinated by Assist America, Inc. It may require a validation of your medical insurance or an advance of funds to the foreign medical facility. You must repay any expenses related to emergency hospital admissions to Assist America, Inc. within 45 days. Worldwide emergency travel assistance services, provided by Assist America, Inc., are available with select Unum insurance offerings. Terms and availability of service are subject to change and prior notification requirements. Services are not valid after coverage terminates. Please contact your Unum representative for details. All emergency travel assistance must be arranged by Assist America, which pays for all services it provides. Medical expenses, such as prescriptions or physician, lab or medical facility fees are paid by the employee or the employee’s health insurance.**Spouses and children traveling on business for their employers are not eligible to access these services during those trips. Insurance products are underwritten by the subsidiaries of Unum Group.© 2022 Unum Group. All rights reserved. Unum is a registered trademark and marketing brand of Unum Group and its insuring subsidiaries.EN-1935-2 FOR EMPLOYEES (12-22)unum.com